Win Back Lost Patients with Proven Reactivation Campaigns

Stop leaving money on the table. Our phone+sms process reactivates patients that your first recall misses.

TRY BEFORE YOU BUY

100 Free Reactivation Calls*

  • No cost, no obligation

  • Full results report included

* Subject to call staff availability. Apply now to check if we can start this month. Pricing after trial.

PRICING

(If You Continue After Trial)

Just $197 / month
+ $15 per booked patient

Includes:

  • Professional call team

  • Multi-touch follow-up

  • Objection-handling scripts

  • Live bookings into your calendar

  • Monthly reporting

  • Ongoing optimisation

CASE STUDY

Eaton Family Dental

Challenge

Too many overdue patients, one SMS recall wasn’t working

Solution

Multi-touch reactivation campaign

Results

  • 44 patient bookings/referrals in 28 days

  • $6,000+ in treatment value

Amazing! I didn't expect these results. I'll be implementing at our other practices.

Dr Tim Yuen
Eaton Family Dental Practice

CASE STUDY

Dental Hub Geelong

Challenge

Previously relied on a single SMS from the practice management system

Solution

Call and SMS reactivation campaign

Results

  • 28 patients booked/referred to practice in the first 6 weeks

So easy to work with. My team loved how simple the whole process was.

Dr Ani Herrera
Dental Hub Geelong

CASE STUDY

Balmain Dental

Challenge

Large inactive patient base

Solution

Multi-touch reactivation campaign

Results

  • 16 bookings in the first 3 weeks

We felt completely confident in their call staff. They represented our practice beautifully and re-engaged patients we hadn’t heard from in years.

Dr Huy Nguyen
Balmain Dental

Ready to Win Back Your Lost Patients?

TRY BEFORE YOU BUY

100 Free Reactivation Calls*

  • No cost, no obligation

  • Full results report included

* Subject to call staff availability. Apply now to check if we can start this month. Pricing after trial.

PRICING

(If You Continue After Trial)

Just $197 / month
+ $15 per booked patient

Includes:

  • Professional call team

  • Multi-touch follow-up

  • Objection-handling scripts

  • Live bookings into your calendar

  • Monthly reporting

  • Ongoing optimisation

Recover Lost Revenue

Most Patients Never Rebook After a Single Recall SMS

Up to 60% of overdue patients never return unless followed up.

Empty Chairs = Lost Revenue*

- Most practices rely on a single recall SMS

- Patients slip through the cracks

*Practices without effective recall
can lose up to 20% of annual revenue

Why Patients Don’t Rebook

*Only 10-15% of patients are NOT recoverable

I’d been meaning to book for ages — the call was the push I needed.

Sarah
Patient, Balmain Dental

Why SMS Alone Isn’t Enough — and What Works Better

  • SMS has a high open rate… but is easy to ignore.

  • Results drop sharply after the first reminder (typically 20–40%).

  • Adding phone calls doubles or even triples rebookings.

  • Real conversations build trust and let you handle objections instantly.

We Don’t Replace Your Recall — We Recover the Patients It Misses

Many practices think: “We already do recall — our system sends a recall SMS.”

That’s true — but it’s also where most reactivation opportunities are lost.

Here’s the difference with our service:

  1. We only contact patients who haven’t responded.

  2. We add to your recall process, not replace it.

  3. We use multi-touch follow-up (calls + SMS + persistence) to bring them back.

Without a reactivation step, most practices lose 60%+ of potential bookings. Our campaigns bring many of these “lost” patients back.

Why Partner With a Reactivation Specialist Instead of Doing It Yourself

Dedicated
focus

Expert in bringing your patients back.

Proven
systems

Tested scripts, timing, and sequences that work.

Higher conversion rates

Designed to overcome common objections.

Consistent follow-up

Every patient contacted the right way, every time.

Patient-friendly approach

Warm, professional, and in line with your clinic's values.

Measurable
ROI

Track exactly how many patients we reactivated.

Scalable and stress-free

Whether 500 or 5,000 patients, we handle it.

TRY BEFORE YOU BUY

100 Free Reactivation Calls*

  • No cost, no obligation

  • Full results report included

* Subject to call staff availability. Apply now to check if we can start this month.

PRICING

(If You Continue After Trial)

Just $197 / month
+ $15 per booked patient

Includes:

  • Professional call team

  • Multi-touch follow-up

  • Objection-handling scripts

  • Live bookings into your calendar

  • Monthly reporting

  • Ongoing optimisation

Ph: (02) 7229 6945 | Em: hello@brightdentalmarketing.com.au | SMS: 0481 611 414

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